March 10, 2016
Smith Receives Platinum Service Recognition
Karlene Smith of Real Living Real Estate Experts in Warren, PA was awarded the highest level of service achievement in the real estate industry, Quality Service Certified® Platinum. The award is in recognition of earning 100% client service satisfaction in 2015, as measured by Leading Research Corporation (LRC).
Quality Service Certified (QSC) status is the only award in the real estate industry based on independently validated, measurable service results. Clients of QSC agents receive a customer satisfaction survey at the end of each transaction. The surveys are administered and the results are compiled by LRC.
Client feedback from the surveys becomes part of the agent’s credentials. An overall satisfaction rating is displayed on the consumer websites (www.QualityService.org and www.RatedAgent.com) where buyers and sellers have the ability to select a real estate professional based upon each agent’s validated record of service satisfaction.
“Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients,” says Larry D. Romito, President and CEO of QSC. He adds, “Consumers have greater confidence in service reliability, results and satisfaction with a Quality Service Certified real estate professional because they know that the agent’s service record has been validated by an independent third party. 100% service satisfaction record like Karlene Smith has achieved is just awesome.”
About Quality Service Certification, Inc. (QSC)
Quality Service Certification, Inc., based in San Juan Capistrano, California, is recognized as the real estate industry’s earliest advocate and the leading provider of independently administered customer satisfaction surveys. With a 15 year history and over one million post-closing surveys sent, QSC’s unique “closed” survey process ensures that consumers access legitimate reviews from actual home sellers and buyers reports on past customer satisfaction. QSC is the only source for objective and validated agent ratings designed to help consumers make informed choices in selecting real estate professionals. For more information contact QSC at 888-547-4772.